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Privacy & safety

Private and safe, by design.

Your relationship is yours. Here is exactly how we protect what you share — and where to turn when you need more than a coaching tool.

Encrypted in transit & at rest · never used to train AI.

Our promises

What we will — and won't — do with your words.

No fine print here. These are the commitments we hold ourselves to, written plainly.

Encrypted, always

Everything you say is encrypted in transit and at rest. Your conversations are protected from the moment you start talking.

Never used to train models

Your conversations are never used to train AI models — not ours, not anyone else's. Your relationship is not training data.

You can delete your data

Ask us to delete your account and history, and we will. Your data is not ours to keep against your wishes.

We never sell your data

We don't sell, rent, or trade your information to advertisers or data brokers. There is no hidden business model here.

Per-partner coaching stays private

Each partner's coaching is private to them. It never posts into your shared thread — your partner only ever sees the message you choose to send, never the coaching behind it. The one exception: a therapist your couple chooses to connect can, with consent, review it to support you.

Built to be trusted

Encrypted, clinician-overseen, and quiet by default. We earn the honesty a hard conversation needs — we don't assume it.

How conversations are handled

What we store, and why.

We keep the smallest amount that still lets Chorus be useful to you over time. Here is exactly what that means.

  • Conversation summaries — so you can look back on what you worked through together.
  • Relationship-health scores — so progress becomes something you can actually see over weeks.
  • Your conversations — the messages you and your partner send each other — so Chorus can pick up where you left off, and so a therapist you add can review them with you. Yours to export or delete anytime.
  • Your solo prep sessions — the private one-on-one time with your coach before you talk — always private from your partner. See “Solo prep & My Eyes Only” below for who else can review them.

Shared thread, private coaching

You and your partner share one conversation — and it holds only the messages you send each other. The shared session, its summary, and its health score belong to both of you. That shared thread is what you both look back on together.

The communication coach each of you receives is per-partner and private — it does not belong to the shared thread. It never posts into your conversation, and your partner never sees yours. The only other person who can review it is a therapist your couple chooses to connect — with consent, to support you, never your partner.

Solo prep & My Eyes Only

Your prep is yours first.

Before you talk, you can open Chorus on your own and prep privately with your coach. Solo prep is always private from your partner — here is who else can ever see it.

  • Solo prep is always private from the other partner. Its raw text is never shown to them — not even if a crisis is flagged.
  • By default, if your couple has an overseeing therapist, they can review your solo prep to help you.
  • Mark a solo prep session My Eyes Onlyand it stays private to you — your therapist can't see it either. You can change this choice anytime.

My Eyes Only

Some things you need to work out for yourself before you're ready to share them. When you mark a solo prep session My Eyes Only, it stays private to you alone — your partner never sees it, and neither does an overseeing therapist.

Without that mark, an overseeing therapist can review your solo prep to support you. The control is yours, and you can change it at any time.

Safety & crisis support

When you need more than a coaching tool.

Chorus is a coaching and skills tool. It is not a substitute for professional therapy, medical care, or emergency services. If you or your partner are in danger or crisis, please reach out to the people below right now.

If you need help now

You don't have to handle a crisis alone. These services are free, confidential, and available around the clock in the US.

  • Suicide & Crisis Lifeline

    Call or text 988 for free, confidential support any time, day or night.

  • National Domestic Violence Hotline

    Call 1-800-799-7233 or text START to 88788.

  • Immediate danger

    Call 911 or your local emergency number right away.

Chorus is designed to help two willing partners build skills and communicate better. It cannot keep anyone safe in an emergency, and it is not a replacement for a licensed therapist or doctor. If something feels unsafe, trust that feeling and reach out to a person who can help.

An automated safety system watches for signs of real distress. When it sees them, Chorus steps back from coaching and points you to human help like 988 and the National Domestic Violence Hotline. It may log a crisis event as a non-verbatim record — severity and category only, not the raw conversation — and, if your couple has an overseeing therapist, it may notify them. The raw text of a solo prep session is never shown to the other partner, even on a crisis flag. Chorus does not monitor in real time and does not contact authorities for you.

Your controls

You stay in charge of your account.

Privacy isn't only a promise — it's a set of buttons you can actually press.

  • Export a copy of your account information and conversation history whenever you want it.
  • Ask us to permanently delete your account and the data tied to it. When it's gone, it's gone.
  • Start a 7-day free trial and cancel anytime before it ends — no lock-in and no guilt-trip flows. One subscription covers both partners.
  • Your conversations stay between you and your partner by default. You choose who else is involved.
  • Therapist oversight is opt-in and consented: when your couple joins a clinician's practice, they can — with consent — review your conversation summaries, health scores, transcripts, the partner's coaching, and AI session insights, so they can truly help. You can leave any time.

Private by default

We don't share anything outward unless you ask us to. The quiet setting is the default setting — you decide when and how anyone else gets a view.

Billing runs through a secure payment processor. Your free trial takes a card up front and converts to a paid subscription unless you cancel before it ends — and you can cancel anytime.

Export & delete on requestCancel anytimeTherapist oversight is opt-in

A note on what this page is

Chorus is communication coaching and skills practice for adults 18 and older — not therapy, counseling, medical or mental-health treatment, diagnosis, or a crisis service. This is a plain-language overview of how we think about your privacy and safety, written so a real person can read it. It is not a legal Terms of Service or Privacy Policy document. The full legal versions will be linked here when they're finalized, and they'll govern the formal details. If anything here is ever unclear, ask us — we'd rather explain than hide behind fine print.

Safe enough to be honest.

When the way we handle privacy is this clear, it's easier to bring your whole self to the conversation. Start when you're ready — no pressure, cancel anytime.